About Us

NEW ENGLAND SPAS

ABOUT NEW ENGLAND SPAS

Family Owned Since 1978

For over 40 years, New England Spas has maintained a commitment to providing our communities with excellent service, products and support. Since 1978 when we opened our flagship store in Natick, we have continued to supply our customers with top-quality products, excellence customer service and trusted spa service solutions.

We are proud to be the largest local distributor of Sundance® Spas, Finnleo® Saunas and Hydropool Swim Spas, with four conveniently located showrooms.

OUR LOCATIONS

Welcome to New England Spas

Welcome to New England Spas! Your trusted source for all things hot tubs, swim spas, saunas, and cold plunge pools.

We have four showrooms, in the following locations:

Our History

Community Support

At New England Spas, we believe in giving back to our community. We’re proud to support local organizations such as the Boston Rescue Mission, the Special Olympics, the Pan-Mass Challenge, and the Norwell Little League.

We are particularly honored to participate in the Wish for Our Heroes program each year, providing free hot tubs to military veterans and their families.

Awards

At each of our locations, you are guaranteed to find only the highest-quality products and services. We have provided excellent quality, service and value for over 40 years. Our customers say that their spas are the “best investment” they have made in their homes!

Sales

2024 Sundance® Spas Platinum Elite Exceptional Sales Performance
2023 Sundance® Spas Platinum Elite Exceptional Sales Performance
2022 Sundance® Spas Gold Club Exceptional Sales Performance
2021 Sundance® Spas Platinum Elite Exceptional Sales Performance
2020 Sundance® Spas Platinum Elite Sales Award
2019 Sundance® Spas Gold Club Exceptional Sales Performance
2018 Sundance® Spas Platinum Elite Exceptional Sales Performance
2016 Sundance® Spas Gold Club Award for Exceptional Sales Performance
2013 Sundance® Spas Gold Club Award for Exceptional Sales Performance
2011 Sundance® Spas Gold Club Award for Exceptional Sales Performance
2009 Sundance® Spas Gold Club Award for Exceptional Sales Performance
2008 Sundance® Spas Gold Club Award for Exceptional Sales Performance

Customer Service

2024 Sundance® Spas Exceptional Customer Service Award
2023 Sundance® Spas Exceptional Customer Service Award
2022 Sundance® Spas Exceptional Customer Service Award
2021 Sundance® Spas Exceptional Customer Service Award
2020 Sundance® Spas Exceptional Customer Service Award
2018 Sundance® Spas Exceptional Customer Service Award
2017 Sundance® Spas Exceptional Customer Service Award
2013 Sundance® Spas Exceptional Customer Service Award

Dealer Awards

EMPLOYEE DIRECTORY

Meet Our Team

It’s time to meet our dedicated team of home and backyard leisure specialists!

Ginny Nolan

Brand Manager

Justin Gardner

Sales Manager

Bruce Bourassa

Delivery Manager

Jeremiah Belanger

Service Manager

Fantastic to work with

We worked with Jeff to help us pick our hot tub! He was fantastic to work with and gave us all the information we needed to make the best choice for our family. Jeff was pressure free and was a strong communicator throughout the process, including coordinating with our contractor who was building our deck. We just got the tub and his spa care class was super helpful and practical. We would recommend Jeff and New England Spas to anyone who wants a caring and helpful experience.

★★★★★ 5/5

Alex

Great, friendly staff

Great, friendly staff. Very knowledgeable. You can tell they’ve been around and know hot tubs and saunas.

★★★★★ 5/5

Kremdal

Great delivery service

Great delivery service! Fast and professional. Explained everything well. I would highly recommend New England spas and the deliver team of Augie, Aneurys and Delvis.

★★★★★ 5/5

Greg

Amazing team

We were fortunate and extremely please to have our hot tub installed by the amazing team of Austin, Antony, Aneurys and Epi. They worked hard as a team, were professional and courteous and new exactly what we needed and how to complete the job. I would recommend them most highly and without reservation.

★★★★★ 5/5

James

Couldn’t be happier

Ruben Fernandez comes monthly to maintain our spa and we couldn’t be happier! He is reliable and keeps our spa sparkling clean and ready to enjoy. Great company and highly recommend!

★★★★★ 5/5

Emily

Phenomenal job

I had a great experience with the team at New England spa. Mary did a phenomenal job orienting us and educating us on hot tub options that would be be best for our needs. Mary was patient and kind throughout the process. Carolyn was A+ with our water class, very informative and kind. Scott was helpful throughout, welcoming, and even helped us carry our bags to our car. Every visit we had to bring our children in and they were all so sweet and accommodating with them being distracting and rambunctious. 10/10 experience.

★★★★★ 5/5

Holly

Amazing products

We recently purchased a sauna from NE Spa. Vicky was great from the moment we met her all throughout the sale, lead up to the install and even after the install. We cannot say enough about Vicky and her customer care! The products they have are amazing and the install was smooth and accurate. We are pleased and look forward to using our sauna for many years!

★★★★★ 5/5

Ben

SERVICE & REPAIR

Our Service Solutions

Whether you’re the proud owner of a hot tub or you’ve just brought home a brand-new swim spa, our team of service professionals are here to help. We can visit your home to inspect, service and maintain your spa as often as you need.

Our service solutions include:

CAREERS

Join Our Team

We are always looking for great people to join our talented team at New England Spas! Working with us is more than just a job, it’s a career. When you become part of our team, you’re more than just a number – you’re a part of our family.

Explore our current openings and apply today!

Contact us

Get More Information

Get in touch with our team of backyard leisure experts today. We are more than happy to make your house a home with the addition of a hot tub, swim spa or sauna!