About Us

Mission Statement:

We are Home Relaxation Specialists.
Our Team delivers an extraordinary experience by providing the highest quality products and services that create enthusiastic customers.

New England Spas has been delivering relaxation, stress relief, and enjoyment to Massachusetts since 1978. Since opening the flagship store in Natick in 1978 we’ve made it our mission to make people’s lives a little warmer and more relaxed by providing the highest quality hot tubs, saunas, swim spas, and the highest level of customer service. We are the area’s largest distributor of Sundance Spas, Hot Spring Spas, Finnleo Saunas, and Endless Pools Fitness Systems with three conveniently located showrooms NatickNorwell and Auburn.

At each of our locations you are guaranteed to find only the highest-quality products and service. We’ve been providing excellent quality, service, and value for over 35 years. Our customers say that their spas are the “best investment” they have made in their homes!

We are always looking for great people to join our talented team! Apply today or Meet our existing team!

360 Store Views

Due to the Covid-19 pandemic, all three of our showrooms are open BY APPOINTMENT ONLY and masks are required.

Our Norwell location is temporarily closed on Wednesdays and Thursdays. Thank you for your understanding.

Our online store is also an option for purchasing supplies and accessories. SHOP NOW>>

Curbside pick-up is also available! Call the location nearest you to order:

Please note: Due to product shortages and delayed shipping related to the COVID-19 pandemic, some substitutions may be made with the goal of filling your order in a timely manner. You may receive a different brand for some products than what is listed. Thank you for your understanding.

One last thing… due to an usually high call volume you may experience a delay in getting your call answered. We apologize for any inconvenience.

If you need to schedule a service call, the fastest way is to fill out an online request. REQUEST SERVICE>>

One last thing… due to an usually high call volume you may experience a delay in getting your call answered. We apologize for any inconvenience.

If you need to schedule a service call, the fastest way is to fill out an online request.

Thank you for your patience during these unusual times. We appreciate your business!