It is great to have the Kranes as part of the New England Spas family! They share their experience with New England Spas and the benefits they’ve experienced from hot tubbing:
When we first started exploring our at-home swimming journey, we were considering a swim spa. After multiple helpful consultations with Jeff and Bruce from the New England Spas team, including some fun soaking sessions at the NE Spa showroom and warehouse, we decided the best thing for our family was to install a separate above ground pool and hot tub. Jeff and Bruce were always available and happy to answer many detailed questions and even both visited our house to provide valuable input on tub location and accessory options, and Jeff continues to be a friendly point of contact whenever we have a question or need help, even long after the sale.
We loved the 6 adult capacity Sundance Maxxus (the reclined seat is AMAZING) and waited patiently for a little over a year (thanks COVID!) until we got the update from Jeff that one was available for us. And thanks to Jeff and Bruce providing guidance regarding support pad preparation and electrical conduit schematic for the hot tub and Covana electric lift cover, everything was prepared to the appropriate specifications.
We watched as the amazing installation team used a crane to lift the hot tub over our house into the backyard with finesse and grace. Shortly after our electricity was hooked up, our valet service technician Ruben set up our hot tub and we were good to go. Our purchase package included a valet maintenance trial, and we have been so happy with the quality of friendly, knowledgeable service from our new friend Ruben at his weekly visits that we elected to continue as a valet customer after our trial was complete.
In just 4 short months, we have enjoyed making great family memories in our Maxxus tub. Whether it be family soaking sessions with the kids (even in rain or flurries thanks to the Covana electric lift cover NE Spas installed), mommy and daddy relaxing in the hot tub for couples time, bonding with family and friends while listening to tunes, or soothing aching muscles in the jets after a hard day of yard chores, the hot tub always provides a wonderful experience. NE Spas has been there for us every step of the way whenever we have needed help from sales, service (thanks Ryan and David) or maintenance. Jeff also helped us pick out a composite bar and stools, entry steps with storage and railings, and towel stands from NE Spas partner, A&B furniture.
Although embarking on this hot tub journey was a significant investment, we are thrilled with our choice and are excited for building more cherished memories with family and friends over many years to come during all seasons of the year. We might be getting older, but our Maxxus will help our bodies to feel young 🙂
Sundance Spa Maxxus with Covana Cover and A&B Accessories (bar and stools, entry steps with railings, towel stand)