Sales Associate
Everything you need to know about your hot tub
Are you a driven sales professional looking to grow with a company that’s been at the forefront of the hot tub industry for over 40 years? New England Spas, the area’s leading hot tub dealer, is seeking a motivated Sales Associate for our paired showroom coverage teams.
This position requires floating between at least two designated locations depending on business needs. Our showrooms are located in Warwick, RI; Norwell, MA; Natick, MA; Auburn, MA.
You will work primarily between the two assigned stores. We are also open to candidates who would like to work across more locations if they prefer.
Why Choose New England Spas?
- Reputation You Can Trust: Since 1978, we’ve been a trusted name in the industry, celebrated for our customer service and sales excellence. Represent top brands and be part of a company that consistently wins awards for its achievements.
- Make a Difference: Be a part of something bigger. Our products aren’t just about relaxation—they contribute to physical and mental well-being. Help our customers reduce stress, relieve pain, and lead healthier lives.
- Balanced Work Life: We take work/life balance seriously. As a company rooted in relaxation, we’re committed to ensuring our team enjoys a fulfilling and balanced work environment.
Key Responsibilities:
- Master our product lineup, including hot tubs, swim spas, and saunas.
- Actively follow up with leads and guide customers through their buying journey.
- Make 10-20 calls daily to follow up on leads, check delivery statuses, and address water care inquiries.
- Ensure accurate and timely completion of sales paperwork and upload documents to the company database.
- Open and close the showroom as scheduled.
- Participate in ongoing career development and training sessions.
- Assist with retail sales and product stocking.
- Provide shift coverage at other showrooms as needed.
- Address customer inquiries and resolve complaints to ensure satisfaction.
What We’re Looking For:
- Excellent communication skills with the ability to build and maintain positive relationships with customers, colleagues, and suppliers.
- A self-starter with a passion for consultative selling.
- Someone who thrives in a fast-paced retail environment and is committed to delivering exceptional customer service.
If you’re a sales enthusiast ready to make an impact and grow your career, we’d love to hear from you! Join New England Spas as a Sales Associate and be part of our continued success.
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