Team member since 2011
Steve Hanna
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Steve Hanna
Relaxation Specialist
- Natick Location Team
Fun Facts, Hobbies & Interests:
I have been a musician my whole life and still enjoy playing guitar in my free time. I am also very active and enjoy going to the gym and jogging.

Why do you enjoy working in the wellness industry?
It allows me to be part of an industry focused on enhancing people’s well-being and quality of life. The most rewarding aspect of this job is knowing that the products and services we provide contribute to creating a sense of relaxation, stress relief, and overall health for our customers.
Favorite Spa/Sauna
The Sundance Optima is my favorite hot tub model because it strikes the perfect balance between luxury, functionality, and performance. Combine that with its spacious seating and you have the ultimate hot tub for relaxation and socializing.
Best Advice for First-Time Buyers
My advice for first time buyers is to come in and experience our showroom. It’s the best place to discuss and visualize the dream spa or sauna that will be in your backyard. You can sit in all the different models on display and even try out a few demo models!
Top Relaxation tip
I am particularly knowledgeable in water care and have years of experience working in both sales and service!
What Customers Have to Say About Steve Hanna
★★★★★ 5/5
A fantastic experience from beginning to end. The sales experience with Stephen Hanna very informative and no pressure. He listened to our needs/wants and presented several options. Detailed water and startup instructions provided. Delivery very professional.
– Kaley R.
★★★★★ 5/5
Steve Hanna has been very helpful to us. He was very helpful as we worked our way through all the options. Especially patient when we had a hard time deciding. It was delivered today by Augie, Shaun, Antony and Aneurys. They were prompt professional and had everything assembled in short order.
– Chris L.
★★★★★ 5/5
Had a great experience at NE Spa in Natick. Steve Hanna was fantastic and walked us through a bunch of different models before we finally found the one that was right for us. Setting up delivery was easy. I highly suggest using their recommend electrician as they were polite and very knowledgeable as well.
– Keith B.
★★★★★ 5/5
Steve Hanna was outstanding from start to finish!!!! Excellent customer service! We can’t say enough about our experience with Steve and NE SPAS. We recently bought our first Hot tub. Steve was worth his weight in gold!!! He walked us thru the whole process, both in overview, and in detail, multiple times during the process. Steve’s expertise was apparent from the start. His prior field/service experience was an awesome bonus. It was clear that he knew what he was talking about it. We asked a lot questions and he answered all of them with honesty. Don’t see that much anymore. Steve even came out to the house, with a tub template, to ensure it all worked. That’s next level. From the chemicals to the Delivery, the whole process was seamless. Delivery guys were great.They did an awesome job cleaning up. Overall, great experience. Way more than just buying a tub. If you’re looking into a spa, go see Steve at NE SPAS. Good people, great experience! Thanks again !
– PJ S.
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