Team member since 2022
Vicky Pinheiro
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Vicky Pinheiro
Relaxation Specialist
- Natick Location Team
Areas of Expertise:
Helping people find a product to create their home oasis where they find relaxation, rejuvenation and enjoyment – that they look forward to going back to each and every day!
Fun Facts, Hobbies & Interests:
So many! Hiking, beach walks, nature trails, traveling, museums, bookstores, creating delicious meals in my kitchen, spending time with loved ones to name a few.
Why do you enjoy working in the wellness industry?
My favorite part of my job is helping each customer find the perfect product to enhance their home oasis. Whether they’re seeking relief for sore muscles, better sleep, or a space to bring loved ones together, I love guiding them to the best product for them.
Favorite Spa/Sauna
So many to choose from…. would have to say my favorite is the one that the customer will look forward to enjoying as often as they can!
Best Advice for First-Time Buyers
Enjoy the process and look at the long term. What will you be looking forward to using whenever you want – morning, afternoon, and evening. You’re not going to a hotel or Airbnb, but creating your own personal home oasis to be used whenever it is best for you.
Top Relaxation tip
Take time to enjoy each and every moment. Make all the memories to last a lifetime!
What Customers Have to Say About Vicky Pinheiro
★★★★★ 5/5
Vicky went above and beyond to help me find the perfect hot tub, but others can do that. Where Vicky separated herself, was ensuring that she would be with us every step of the way getting it set up and running correctly and leaving us confident we could take it over ourselves. She even picked up her phone on her day off to help me figure out which chlorine treatment system is better for my family’s needs. If you’re deciding between Sundance and some other manufacturer and you’re on the fence…go with NE SPAS (and Vicky) for the customer service. This part can’t be underestimated.
– Damon O
★★★★★ 5/5
Vicky from New England Spas in Natick was fantastic in providing daily guidance on how to restore my hot tub’s water to sparkling clean. Vicky was an absolute pleasure to work with and extremely knowledgeable. I cannot recommend New England Spas in Natick enough!
– Riss T.
★★★★★ 5/5
I shopped a number of locations but bought at NE Spa because of Vicky P. She was extremely knowledgeable and very friendly.
– MF
★★★★★ 5/5
I purchased my swim spa from the Natick store. Vicky has been amazing to work with, very helpful and knowledgeable. Augie, Nick, Antony and Dan installed our spa and were very nice and professional. Installation went very smoothly.
– Irada D.
★★★★★ 5/5
I worked with Vicky from NE Spas for a few weeks regarding my sauna order. She was extremely helpful, responsive, and professional. Would recommend NE Spas and Vicky!
– Jessica W.
★★★★★ 5/5
Vicky is amazing ! , The install was great ! everybody at the company super professional –love my sauna
– Glenn B.
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