We’ve found that when a spa is not heating, the most common cause is a dirty or old filter. Cleaning or replacing your filter is an easy solution! So, in a no-heat situation, the first thing to do us check your filters!
In order to test whether or not the filter is the cause of a no-heat situation:
1. Turn the power off at the outside breaker
2. Take out the filter out of the spa (make sure that nothing is floating in the spa that could get sucked into the filter area).
3. After leaving the spa off for 45 minutes, turn the spa back on without the filters in the spa to see if it begins heating
4. If it begins heating, you know it is the filter causing the problem.
Cleaning and Replacing your Filters:
*Please note: some spas are compatible with multiple filter models. If you are ever unhappy with the performance or lifespan of your filter, please contact us to find out about other options.*
Which one is your Filter? Click on the image.
2 part filter systems:
Pleated cleanable filters:
Clean the filter cartridge at least once a month by soaking in a solution of 16 oz. of Filter Clean and 4 gal. water, then rinse very well with fresh water (A filter soak container and filter flosser can make this easy!). Instant Cartridge Clean can be used as a pre-treatment before a soak, or if a full soak is not possible. Replace the filter every 12-18 months.
Pleated cleanable filters include:
PWK30 – Filter for Hot Springs Highlife or select Hot Spot models 1999+ (models include Grandee, Vanguard, Sovereign, Envoy, Aria, Prodigy, Jetsetter, Jetsetter LX, Triumph, Stride, SX, TX)
PWK65 – Filter for select Hot Springs Limelight models (2008-2017) & select Hotspot models (models include Pulse, Flair, Bolt, Glow)
Filter 78161 – Filter for Hot Springs Limelight models 2018+ (models include Pulse, Flash, Flair, Beam)
Sundance Sweetwater Filter – 1 piece filter for Sundance 780 series 2003+ (models include Chelsee, Hamilton, Montclair, Bristol, Hanover, Dover)
Filter 50sq ft Sundance & Jacuzzi – 1 piece filter for Sundance 680 series 2006+ (models include Burlington (2007), Denali, Peyton, Edison, McKinley, Ramona, Prado, Tacoma, Jacuzzi J-200 series)
Full size MircroClean filter:
Dispose of after 6-12 months as this filter is not cleanable. Replacement times for MicroClean filters will vary based on water conditions and bather load. Rinsing periodically with clean water may help extend the life of the filter.
MicroClean Plus – For Sundance 880 & 980 series 2005+ (models include Aspen, Maxxus, Optima, Cameo, Altamar, Marin, Cambria, Capri, Claremont, Kingston, Lisbon, Odessa)
Hot Spring Tri-X filters:
Once a month clean Tri-X filters by washing in the dishwasher on hot rinse only (without soap or other additives) to remove surface debris. This filter should be replaced every 3-5 years (replacement times vary greatly depending on water conditions and bather load)
Tri-X Filter – Preferred filter for Hot Springs Highlife models 1999+ (models include Grandee, Vanguard, Sovereign, Envoy, Aria, Prodigy, Jetsetter, Jetsetter LX, Triumph)
2 part filter system with pleated filter and disposable MicroClean filter:
2 part filtration system, the small MicroClean top filter or MicroClean inner core should be replaced every 3-6 months (do not soak them).
For the pleated cleanable filter, clean the filter cartridge at least once a month by soaking in a solution of 16 oz. of Filter Clean and 4 gal. water, then rinse very well with fresh water (A filter soak container and filter flosser can make this easy!).
Instant Cartridge Clean can be used as a pre-treatment before a soak, or if a full soak is not possible. Replace the pleated filter every 12-18 months.
2 part filter systems include:
2 piece Filter for Sundance 880 & 980 series (2009+) – (models include Aspen, Maxxus, Optima, Cameo, Altamar, Marin, Cambria, Capri, Claremont, Kingston, Lisbon, Odessa)
Outer Filter – Clean once a month by soaking in filter solution and rinsing thoroughly; replace every 12-18 months.
Inner Core – Do not soak; replace every 3-6 months.
2 Piece Filter for Sundance 780 series (2013+) – (models include Chelsee, Hamilton, Montclair, Bristol, Hanover, Dover)
PSD75 (bottom) – Clean once a month by soaking in filter solution and rinsing thoroughly; replace every 12-18 months.
Sundance Spunbound for PSD75 (top) – Do not soak; replace every 3-6 months.
