The number one cause of a Moto-Massage jet not working is a clogged filter. Make sure your filter(s) have been cleaned within the last four weeks by soaking in Filter Clean (if applicable) and that the filter is not older than 18 months (unless it is a Tri-X filter). In this case you need to soak the filter if it has been more than three months, if less than three months, please run your filter through the rinse cycle on your dishwasher with NO DISHSOAP and NO DRYING CYCLE.
A quick test to see if the spa filter is the cause: Turn the power off to the spa at the main breaker (for about 15 minutes) then take out the filter(s) from the hot tub. Make sure that nothing is floating in the spa that could get sucked into the filter area before you turn the breaker back on. Once power is returned, without the filter(s) in, see if the Moto-Massage jet begins operating properly. If it does not fix the issue please contact our Service Department to schedule a repair.
This indicates low water flow, follow procedures for Blinking Red light.
Serving the South Shore Area: Brockton, Hingham, Marshfield, Plymouth, Quincy, Scituate, Weymouth
Serving Central Massachusetts: Franklin, Milford, Shrewsbury, Webster, Westborough, Worcester