5
on Google,Sep 26, 2023
Art
Angie, Shawn and Anthony were very professional
New England Spas review summary
5
on Google,Sep 26, 2023
Art
Angie, Shawn and Anthony were very professional
5
on Google,Sep 25, 2023
Joy
From start to finish, employees like Jason in Natick store and Dennis in delivery went literally out of their way to make sure I had the best possible deal and experience. I purchased a Finnleo home sauna and I have to say it’s outstanding in every category. Very PLEASED with ability to turn my home gym into instant healthy spa. Also crew who delivered it and built it for us: Christian (crew leader), Nick, Aneory, and Antony were all kind and efficient and proud to help us. Great company representatives. All professional. Love our new sauna. Thank you!!
5
on Google,Sep 22, 2023
Greg
Christian (crew lead), Dan and Nick were awesome. They called ahead and arrived on time. They were extremely friendly and professional and did a great job installing the hot tub exactly where we wanted it and installed the cover. When they were done, they cleaned up and left everything looking like it did before they arrived. I would highly recommend this team!
5
on Google,Sep 21, 2023
Mike
Christian, Dan and Nick did an excellent job! They kept me informed of their arrival time, were courteous, cleaned up and quick! Thank you for an excellent delivery and set up!
5
on Google,Sep 14, 2023
Richard
Augie,Shaun and Nick were very perfessional. I would recommend them for all deliveries. Thank you again.
5
on Google,Sep 13, 2023
Carolyn
Great service, communication, delivery on time and friendly efficient and professional on installation (Christian, Dan, Nick).
5
on Google,Sep 12, 2023
Stewart
Seamless delivery with professional approach. Highly recommend this team, Christian, Dan, Nick and Aneory were very quick and attention to detail was excellent.
5
on Google,Sep 11, 2023
Annette
Augie - Nick & Shaun were very polite and friendly - the delivery went very well.
5
on Google,Sep 10, 2023
Maile
Vicky from New England Spas in Natick was fantastic in providing daily guidance on how to restore my hot tub's water to sparkling clean. Vicky was an absolute pleasure to work with and extremely knowledgeable. I cannot recommend New England Spas in Natick enough!
4
on Google,Sep 07, 2023
Ronenn
Good communication and excellent delivery. Forgot to get police detail, which led to some unhappy police discussion.
5
on Google,Sep 06, 2023
Rudy
5
on Google,Sep 06, 2023
don
Ruben is excellent he has been our service guy since we bought the spa He is another reason I love our hot tub.
5
on Google,Sep 06, 2023
Courtney
Installation with Augie, Dylan and Anthony was great!
5
on Google,Sep 04, 2023
Richard
Just had my hot tub cover, replaced by New England spa team members, Augie and Anthony. The guys were great, called ahead, arrived on time, did the job with attention to detail, very personable and professional. Couldn't be more pleased! I recommend this company highly
5
on Google,Aug 30, 2023
Gregory
Augie, Anthony and Duncan were professional and got the job done quick. Top notch service and product. Would use again
5
on Google,Aug 30, 2023
Ann
We purchased our hot tub with the help of Phong at the Norwell location. He was amazing! He was very informative, kind and patient as we knew nothing about hot tubs! He walked us through the chemicals, and how to use each one of them to do our initial start up. He checked up on us after an initial bump and we had to have a service technician come out. That technician was Brandon who was also amazing! We are now enjoying our hot tub!!!! Thank you so much Phong and Brandon!
5
on Google,Aug 28, 2023
Caitlin
Christian, Dan, and Anevry showed up right on time and did a great job setting up our spa. They were very knowledgeable and efficient, and made sure everything was set up perfectly before leaving!
5
on Google,Aug 25, 2023
br
Staff treated me In a professional manner, answered my questions about what I was looking for in a hot tub , delivery was on time and placement was great, the crew was courteous and friendly well done
5
on Google,Aug 23, 2023
Crystal
I just purchased a Chelsee Sundance spa from New England Spas. I am so happy with my purchase. Its a high quality tub, with a high quality cover and lift included. The delivery team Shaun, Nick and Dylan were great. Took great care to place my hot tub in place, set it up and clearly explained everything. Special thanks to Jeff Meunier in Auburn for answering all my questions/emails and for walking us through the entire process. We can't wait to enjoy our tub for many years to come.
5
on Google,Aug 22, 2023
David
Shawn, Dillon, & Nick did a very professional job of delivering our NE Spas hot tub to a challenging location. They were extremely careful and provided helpful information. Thank you!
5
on Google,Aug 21, 2023
Dave
Shawn, Nick and Dylan did an excellent job with delivery. Could not be happier. They were excellent.
5
on Google,Aug 17, 2023
Bob and Michelle
New England Spas provided great service both before, during and after our purchase. The sales and service staff were very responsive and even came our right away to address some minor issues. We are very happy with our hot tub and will definitely be back for supplies and advice when needed. Highly recommended!
5
on Google,Aug 16, 2023
David
I would like to compliment Augie and his team (Anthony, Duncan, Shaun, Nick & Dylan) for a fantastic job removing an existing hot and replacing it with a new spa. They were extremely professional in the work provided which involved a significant amount of manpower. The installation location provided many obstacles (stairs, sloping landscape and deck) which they navigated successfully without any damage to the spa or property. In addition, Augie provided an in-depth review of the operational procedures of the spa. A great team with good leadership made for a very successful and gratifying experience.
5
on Google,Aug 14, 2023
B
Everything went perfectly
5
on Google,Aug 11, 2023
Mike
Nicolas was great , professional and took the extra time to explain the details i had hoped for .. excellent !!
Serving the South Shore Area: Brockton, Hingham, Marshfield, Plymouth, Quincy, Scituate, Weymouth
Serving Central Massachusetts: Franklin, Milford, Shrewsbury, Webster, Westborough, Worcester
Serving the Metrowest Area: Boston, Dedham, Framingham, Needham, Newton, Waltham, Wellesley