Nearest Location: Find a Store

Sauna Services

Service requests are answered in the order that we receive them and you can expect to get a response from our service department within 2-3 business days, or sooner if possible.

Sauna Repair

In the event that your sauna is not functioning properly, you can request service and we’ll schedule a technician to diagnose and repair the issue. Once we receive your request, we will contact you to schedule a service appointment.

Things to be prepared for at the time of our call to set up your appointment:

  • We take a credit card deposit at the time of scheduling your service visit in order to book the appointment.
  • Deposits will become store credit if an appointment is cancelled and can be used towards future services, supplies, or accessories.
  • Appointments are on a first come, first serve basis. Our time frames are typically an all day window.
  • If you need to be home for service we can give a call 30 minutes in advance before arriving to your home.
Contact Service

Move or Removal

Don’t sweat the big stuff. We can move your spa, Covana, or sauna for you!

Things to be prepared for at the time of our call to set up your appointment:

  • We take a credit card deposit at the time of scheduling your service visit in order to book the appointment.
  • Deposits will become store credit if an appointment is cancelled and can be used towards future services, supplies, or accessories.
  • Appointments are on a first come, first serve basis.
  • We require photos of both locations (original location and final location)
  • With notice, we can give a call 30 minutes in advance before arriving to your home on the day of your appointment.

Once we receive your request we will contact you to schedule an appointment!

Get More Info

New England Spas Locations