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Swim Spa Services

Service requests are answered in the order that we receive them and you can expect to get a response from our service department within 2-3 business days, or sooner if possible.

Valet Services

Let us maintain the quality of your spa so you don’t have to worry! Whether you would like weekly comprehensive maintenance, bi-weekly water chemistry and filter care, or just need the pros to come out and service the spa once a month, we’ve got the valet program that’s right for you!

Learn more about our Valet Service levels today!

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Swim Spa Repair

Let us maintain the quality of your swim spa so you don’t have to worry! We offer a comprehensive maintenance package where the our pros will service your swim spa weekly. Just need us to fill and balance the water? We can do that too!

Things to be prepared for at the time of our call to set up your appointment:

  • We take a credit card deposit at the time of scheduling your service visit in order to book the appointment.
  • Deposits will become store credit if an appointment is cancelled and can be used towards future services, supplies, or accessories.
  • Appointments are on a first come, first serve basis. Our time frames are typically an all day window.
  • If you need to be home for service, we can give a call 30 minutes in advance before arriving to your home.
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New Customer Orientation

$299*

Provided on site for your convenience we will go over the water chemistry and hot tub operations (up to 1 hour).

*Price for local service. Price may vary depending on location.

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Replacement Covers

Time for a new cover? We’ve got you covered. Our experts will guide you through the options and make sure you get the right replacement cover to fit your particular spa.

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Move or Removal

Don’t sweat the big stuff. We can move your spa, Covana, or sauna for you!

Things to be prepared for at the time of our call to set up your appointment:

  • We take a credit card deposit at the time of scheduling your service visit in order to book the appointment.
  • Deposits will become store credit if an appointment is cancelled and can be used towards future services, supplies, or accessories.
  • Appointments are on a first come, first serve basis.
  • We require photos of both locations (original location and final location)
  • With notice, we can give a call 30 minutes in advance before arriving to your home on the day of your appointment.

Once we receive your request we will contact you to schedule an appointment!

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New England Spas Locations