Jeff Meunier joined New England Spas in 2017 and he currently works as a sales associate in our Auburn showroom.
Jeff is this year’s winner of our Randy Jones Customer Service Award. Each calendar year New England Spas selects a candidate based on nominees from staff members who embody our companies’ Mission statement and Values. They handle customer issues in a timely and professional manner, work with our vendors to provide solutions to challenges, regularly receive positive feedback from coworkers and customers alike, and are considered team players in the company.
A 5-Star Google Review left by a happy hot tubber that Jeff guided in their buying decision really sums up what makes Jeff so deserving of this award.
“(Jeff) was helpful and informative without being pushy, just an all-around great guy. Even after the purchase and quick delivery of our hot tub, Jeff remains a phone call away. He still checks in randomly to see how things are going, still answers questions immediately… We could not be happier with our purchase, our only regret is that we didn’t do it sooner! If you have been on the fence for a while, go to Auburn and ask for Jeff!”
Jeff goes above and beyond not only when helping customers, but also when helping teammates.
Sales Department Manager, Justin Gardner, noted, “Jeff is a great help with training new employees, he demonstrates flexibility and lends a hand whenever he can.”
Each year the Randy Jones Award winner picks a charity of choice for a sizeable company paid donation. Jeff selected the Special Olympics.
Q&A with Jeff:
Favorite thing about working at New England Spas
The team atmosphere. Where everyone looks out for each other and pulls in the same direction.
Where are you from?
Western Mass – Born in Springfield more specifically, moved around a bit but always lived in WMass area and now back in Springfield to round it out (full circle LOL)
What do you like to do when not at work? Hobbies etc.?
Love being a family guy – being around my wife, kids, grandkids, parents and siblings. After that, living & breathing everything hockey & Bruins. Playing once a week to keep up!
What was your first job?
Installing swimming pools and delivering hot tubs. I started back in 1988 as a summer job and…well…it stuck, so here I am 35 years later in the same industry.
Favorite sports team(s)?
Bruins, Bruins and more Bruins. Oh, yeah…Celtics, Patriots and Red Sox too.
Favorite TV show and/or movie?
Kind of a Marvel & Star Wars geek, so everything around those.
Favorite band (s) or singer
Foo Fighters, Tool, RHCP, Soundgarden and Led Zeppelin
Favorite place you’ve visited?
Martha’s Vineyard – our annual summer vaca!